Governance
About us
Created nearly 60 years ago, Stoke on Trent Housing Society is a local charitable based Housing Association with 621 homes located across the City. Widely known as the Society, we offer affordable housing that is well maintained and managed with an emphasis on social values, providing value for money for customers and improving services. We build new homes in the City to help meet housing need and we invest in improvements to existing residents homes.
Services and governance
The Society has its own Senior Leadership, Housing and Property teams based at its Trevor Jones Office in Hanley, ensuring that as a Housing Association we meet all regulatory requirements and that residents and customers receive great services. We also, wherever possible, use local businesses to supply goods and services.
Meet the Team delivery our services.
Our Board
We are led and governed by an appointed Board. Their role is also to ensure that the Society remains compliant with regulatory requirements and the law, to approve policies, plans and budgets. The Board monitor customer satisfaction with services and how well the team are managing the housing stock.
Our Resident Group
We have a dedicated group of residents who meet a minimum of 4 times per year. Here’s a link to more information about their meetings, including records of their meetings, https://stokeontrenthousingsociety.org.uk/tenant-involvement/
Our Governance Structure
