About us

Created over 50 years ago, Stoke on Trent Housing Society is a local charitable based Housing Association with 599 homes located across the City. Widely known as the Society, we offer affordable housing that is well maintained and managed with an emphasis on social values, providing value for money for customers and improving services. We build new homes in the City to help meet housing need and we invest in improvements to existing residents homes.

Services and governance

The Society has its own Housing and Estate teams based at its Trevor Jones Office in Hanley and they offer advice and assistance to residents and customers. We also, wherever possible, use local businesses to supply goods and services.

The Society is led and controlled by an appointed Board. Their role is to ensure that the Society remains compliant with regulatory requirements and the law, to approve policies, plans and budgets. The Board monitor customer satisfaction with services and how well the team are managing the housing stock.