HOUSING SERVICES

Our website contains extensive advice, guidance and support for our customers and residents including:

How to find a home 

• Managing  your Rent

• Managing  your Home

• Managing your Tenancy

• My Account (your own customer web portal)

A Wellbeing section is also available with links to lots of information to help you manage your wellbeing.

LISTS & REGISTERS

The Society is registered with:

• Regulator of Social Housing (Registration Number L0021)

• Co-operative and Community Benefit Society (Registration Number 17333R)

• Financial Conduct Authority

• Housing Ombudsman

• Building Safety Regulator (for it’s high rise buildings)

Waiting lists:

We have a nomination agreement with Stoke on Trent City council  which means that we aim to let 50% of our  homes via their housing waiting list. To apply via the City Council’s waiting list or to find more information on applying directly with us click here.