My Account

Coming soon ……

My Account is an easy way to manage your tenancy with Stoke on Trent Housing Society and contact us. You can access it safely and securely from any smartphone, computer, laptop, or tablet.

With My Account you will be able to:

  • Chat to us
  • Send us a message
  • Check your rent account balance
  • Print, view or download your rent statement
  • Pay your rent
  • Report a repair
  • View any repair requests made via My Account and the status of your repair
  • Update your personal details and your contact preferences
  • Upload supporting documents

We hope you will enjoy using My Account and once it is live we would appreciate your feedback.